The Sams & Associates Team
Averages Over 27 Years
Insurance Adjusting Experience

Our people have been carefully selected to possess not only the strong technical skills and background to handle the types of cases going to independents today, but also the people skills necessary to make it all work.

As you will see, we maintain a staff with considerable experience and we can assure you they are committed to serving your specific claims needs with an absolute dedication to customer service.

Management, Support Staff and Adjusters 

For Arizona Adjusters Click Here
For Illinois Adjusters Click Here
For Louisiana Adjusters Click Here
For Kansas and Missouri Adjusters Click Here
For Nevada Adjusters Click Here
For Oregon Adjusters Click Here
For Texas Adjusters Click Here
For Washington State Adjusters Click Here


Mike Bentz

Mike Bentz joined Sams & Associates in 2015 as a liability adjuster handling mediations and settlement conferences. He graduated with his Bachelor of Arts in Business / Organizational Communication from California State University, Sacramento. He also attended the Insurance Institute of America and has his Associates in Claims. Mike has been with the York organization for the last six years serving as the Assistant Vice President of Claims. Mike began his insurance career over 35 years as a multiline adjuster. Mike’s experience includes time as a Regional Liability Specialist, Regional Liability Manager as well as a Branch Claims Manager until he joined Allied / CalFarm Insurance in 1998 as Assistant Vice President of Claims and Director of Casualty Claims. He spent the last several years as a Team Manager and Quality Assurance Leader for The Hardford as well as Zurich North America. Mike is based out of the Roveville California office.  

Lisa Bonev

Lisa Bonev joined Sams in 2013 as an Administrative Assistant. Lisa graduated in 2006 with a BA in Communication Studies, with a concentration in Intercultural Communication. While attending college, she spent several years working in the Telecommunications industry. Following graduation, she (along with her husband) owned and operated an indoor soccer facility in Cincinnati for almost 6 years until its sale in 2012. She spends most of her free time with her husband and her 2 young sons. Lisa is based out of our Roveville California office.  

Amy Bonton

Amy Bonton joined Sams & Associates in January 2015 as an Inside Desk Adjuster. Amy brings with her an extensive claims background handling all types of property and casualty losses. She began her insurance career at CSAA working as a Casualty Adjuster until moving to CSE where she worked for the last 14 years. Amy joined as a Casualty Adjuster and completed her tenure as a Senior Property Claims Examiner. She is very active with volunteer work and enjoys volunteering at her daughters’ school as often as possible. For many years Amy was a team leader organizing a team of volunteers for projects through the Insurance Industry Charitable Foundation. She is also very active in the Making Strides against Breast Cancer walk, often organizing groups of walkers and raising funds for the cause. Amy enjoys spending time with her husband, their two children, two dogs, and two cats. They enjoy the outdoors with frequent hikes along the American River and trips to the beach as often as possible. Amy is based out of our Roveville California office.   

Ted Brown

Ted Brown joined Sams & Associates in 2008 as a multi-line adjuster. He graduated from UCLA with a Bachelor of Arts degree in Political Science. Ted began his insurance career at California Casualty, mostly handling auto claims. Since leaving California Casualty over 20 years ago, Ted has been an independent adjuster handling property and liability claims in the Los Angeles and Orange County areas. Ted is an avid reader and has a strong passion for working in politics.   

Kelly Bruner

Kelly Bruner returned to Sams & Associates in 2011 with 17 years of adjusting experience and 20 years overall in the insurance industry. Kelly was previously with Sams & Associates from 1999-2004, handling G.L. claims and managing the Bay Area region. Kelly began her career working for Progressive Companies as an Auto Claims Adjuster and later moved into General Liability with AIG. She remained on the carrier side of the industry with Cal Farm/Allied/Nationwide before making the switch to independent adjusting in 1999. Kelly is a past president of the East Bay Claims Association, served as Adjuster Liaison for the Association of Defense Counsel, and served as the Speaker Chair for the CCNC in 2009. Kelly received a Bachelor of Arts degree in Behavioral Science from Cal Polytechnic University, Pomona. She enjoys spending time outdoors, and is an avid camper. She is also an animal rescue advocate and spends most of her free time caring for her own rescues, which includes four dogs, a cat and two goats. Kelly is a remote adjuster based out of her home in Santa Rosa, CA.  

Patricia (Patty) Elizondo

Patricia (Patty) Elizondo joined Sams & Associates in 2015 as a General Adjuster. She graduated from the University of Texas at El Paso with a Bachelor of Science in Education. Patty began her insurance career as a Casualty Adjuster and moved up to a General Adjuster. She has worked as an independent adjuster for 12 years. Patty was also a Claims Manager for a small insurance company specializing in the sale of commercial lines policies. She has her adjuster’s license in Arizona, New Mexico and Texas. She has two children. Her son is a doctor and her daughter is a Kindergarten teacher. In her spare time she raises her Yorkies, loves to travel, to cook and to read. Patty is based out of San Diego.  

Donna Erickson

Donna Erickson joined Sams & Associates / York Field Services in 2015 as a CSR. She comes to us as a former Client Services Program Specialist with a County Health and Human Services Department Medical Clinic. During her time as a Client Services Program Specialist she processed medical referrals and verified insurance eligibility for vendors and specialists while providing great customer service. She has previous experience as a Certified Water Damage Restoration Technician, Estimator and Project Manager for Restoration Companies. Donna spent several years as Accounts Payable for a large Medical Group and has owned multiple home based businesses. She has successfully raised two children and her favorite place to relax with her husband is Kings Beach in California. Donna is based out of our Roveville California office.  

Carlos Espinoza

Carlos Espinoza joined Sams & Associates in 2015 as a Liability Adjuster. Carlos attended and Graduated from St. Mary’s College, with a Degree in Administration of Justice and achieved Certified Paralegal status. He is a retired Police Officer. Carlos combined is criminal investigative techniques with the civil litigation training and experience to become a well-versed insurance investigator and litigation assistant. As a result, he handles a multitude of auto liability, general liability and litigation files. Additionally, he handles Mandatory Settlement Conferences and mediations. Carlos has over 28 years of experience in insurance claims; both inside insurance companies, including The Hartford Insurance Company and Fireman’s Fund Insurance Company, and independent adjusting firms. He is a past Board of Director with the East Bay Claims Association and has spoken at various events on the topics of claims investigations. Carlos worked for 3 years with an insurance defense Law firm where in 1985 he assisted in the published decision which brought the Independent Adjuster into the “business of insurance” under Section 790.3 of the Insurance Code. Carlos works out of his office covering Discovery Bay and the surrounding territory.  

Darci Federoff

Darci Federoff joined Sams & Associates in 2003 as a clerical support person for our administrative team processing insurance claims reports, typing and accounts receivable. Darci has two daughters and is a proud grandmother to her 1-year-old granddaughter, Jayden. She is also an active volunteer for Homeward Bound Golden Retriever Rescue. She is based at our Roveville California office.   

Lisa Gray

Lisa Gray joined Sams & Associates in 2013. Lisa attended Mt. San Antonio College as a Criminal Justice major and began her insurance career as a property damage adjuster with Commercial Union. She then worked as an estimator for a contents restoration company and insurance restoration contractor before returning to adjusting multi-line claims with Peter Corrick & Associates. Lisa is a past president of the San Fernando Valley Adjuster’s Association and enjoys golf, gardening and camping. Lisa is a multi-line adjuster based out of Southern California.  

Back to Top

Bob Lund

Bob Lund joined Sams & Associates in 1995 and is the company’s Chief Operating Officer and CFO. He began his claims career in 1989. His experience includes auto and general liability, and property claims. He was previously with Progressive Companies, including National Continental Insurance and United Financial Adjusting, with an emphasis in trucking and rental car losses, and litigated large loss claims. Bob spent thirteen years in the restaurant industry before changing careers. In addition to his duties in IT and finance, Bob manages the TPA account for the California Dept of Veterans Affairs’ Home Loan and Protection Unit. He has a Bachelor of Science degree from Humboldt State University. Bob is also the manager for our fraud prevention and private investigation company, Sams Investigations Unlimited, Inc. (SIU), California PI # 22240. He is a past president of The Property Forum of Northern California. He enjoys drumming in the worship bands at his church. Bob is based out of our Roveville California office.  

Lisa Morris

Lisa Morris joined Sams & Associates in 2012 as an administrative assistant. She graduated from CSU Sacramento in 2010 with a Bachelor of Science degree in Criminal Justice, a minor in Spanish and a California Multiple Subject Teaching Credential. While substitute teaching and tutoring in Sacramento, her love for the outdoors led her to a job at REI. Lisa honed her customer service skills by working at places such as Starbucks, Mimi’s Cafe and Longs Drugs. She ran her first half marathon last year, is an avid reader with a sweet tooth and loves many different genres of music. Lisa is based out of our Roveville California office.  

John Mueller

John Mueller joined Sams & Associates in 2013. John earned his Bachelor of Arts degree in Business Economics from the University of California, Santa Barbara. He also earned his JD from Golden Gate University School of Law. John brings over 20 years of Commercial and Personal Lines property claims handling experience, which includes (6) years as Property Claims Supervisor with Allied / Nationwide Insurance. The last 2 ½ years at Golden Eagle / Liberty Mutual Insurance, John exclusively handled a variety of commercial claims including large fire and water losses, business income interruption, inland marine, and theft and vandalism claims. His CAT adjusting experience during Hurricane Katrina, while in New Orleans, included handling over 50 claims with extraordinary customer service and efficiency. John earned his IICRC certification for Water Damage Restoration. He enjoys golfing and barbecuing. John is based in the San Diego area but covering the greater Southern California region.  

Kirt Murotsune

Kirt Murotsune joined York Field Services / Sams & Associates in 2015 as a Senior Property Adjuster. Kirt has a Bachelor of Science in Business Marketing from San Jose State University. He started his insurance career in 1989 at State Farm Insurance in the San Francisco Bay Area as a property claim representative. He then worked at Travelers handling personal and commercial property claims until moving to Mercury Insurance to handle first party homeowners claims. Kirt is based out of San Jose and covers surrounding areas.   

Bobby Phillips

Bobby Phillips joined Sams & Associates in 2012 as Vice President of Business Development. He has an Associate’s Degree in Business from Western Nebraska Community College and a Bachelor of Science in Communications and Electronic Media from Western Carolina University. Bobby graduated in 1998 where he played collegiate basketball for the Catamounts. He continued his career playing professionally in Belgium and Austria. After playing overseas, Bobby joined Maloof Sports and Entertainment where he established strong relationships and was actively involved in the community, with such organizations as the Children’s Miracle Network, Susan G. Komen Sacramento Chapter and the March of Dimes. Having served as the Director of Group Sales for the Sacramento Kings, Bobby worked for over 10 years in areas such as Services, Premium Sales and Group Sales. After his time with the Maloof’s he relocated to Atlanta for the opportunity to lead the sales and customer service efforts for the professional Women’s National Basketball Association franchise, the Atlanta Dream serving as the Director of Ticket Sales and Services. Having worked with Maloof Sports and Entertainment and leading the sales efforts for the Atlanta Dream, Bobby worked for Bank of America overseeing high valued customers in addition to the marketing and business development for Creagh and Associates. With such a diverse and extensive background, Bobby brings a wealth of client centered, business development experience to Sams & Associates. Bobby is based out of our Roveville California office.  

Chris Preecha

Chris Preecha joined Sams & Associates in 2014 as a multiline adjuster. He attended California State University, Fullerton with a Bachelor of Arts in English. Chris brings over 8 years of claims adjusting experience handling property and liability. Some of Chris’s specialties include mobile homes/parks, HOA’s, property and general liability. He holds and maintains licensing in Texas, California, Georgia, Louisiana, Florida, Alabama, Nevada and Mississippi. He began his insurance career at Travelers handling residential and commercial property claims in 2005. Chris joined York Risk Services Group in 2007 as a Multi-line Adjuster. He has worked several catastrophes during his career including Hurricane Katrina and the Sayre Fire. Chris also attends mediations and settlement conferences at the request of our clients. He enjoys spending time with his family, traveling and watching sports. Chris resides in the greater Los Angeles area and handles claims throughout Central and Southern California.   

Don Sams

Don Sams founded Sams & Associates in 1990 in Emeryville, CA. Don began his career as an independent claims adjuster in 1976 with Crawford & Company in Chicago,  before coming to California. In 1978 he joined Brown Brothers Adjusters in Sacramento. He was Senior Vice President when he left Brown Brothers Adjusters following the sale to Frank B. Hall. Don holds a Bachelor of Science degree from Eastern Illinois University with a major in Business Administration. Don has two children and resides in Granite Bay. Don is president emeritus of Sams & Associates.  

Nat Sangha

Nat Sangha joined the Sams & Associates team in September of 2013. He has a Bachelor of Science degree in Business Administration with an option in Management from California State University, Fresno. He brings almost 13 years of personal lines and commercial property claims experience and started his career in claims with Farmers Insurance. He has worked throughout California in various claims departments with Farmers Insurance, including personal lines property claims, mold claims, and commercial property claims. He was a first responder when Hurricane Ike hit Houston, TX. He spent several weeks in Houston handling commercial property CAT claims. He enjoys traveling locally and abroad whenever possible. He resides in Fresno, CA and serves our customers in the Central Valley and surrounding areas.  

Back to Top

Mandi Smith

Mandi Smith joined York Field Services / Sams & Associates in 2008 as a CSR until 2010 where she transitioned to Executive Assistant to the President / Business Development Manager. She went to CSU Sacramento for Communications with a minor in Business Administration.  Prior to York Field Services / Sams & Associates she worked for the Sullivan Automotive Group for over three years in Service & Parts as well as the business office.  While at Sullivan, she managed the Adopt-A-Families Program; a program that adopted 15-20 local families and provided them with food, clothes and gifts as well as managing the monthly fundraisers.  Since joining York / Sams, Mandi works with Don Sams on day-to-day, business development and project management.  She has also become very active with several associations.  She is a member of IBA Sacramento (Independent Agents and Brokers Association), IIABCal (Independent Insurance Agents and Brokers of California) & NAIP or IPS for the local chapter (National Association of Insurance Professionals).  Within these associations she serves on the Emerging Leaders Committee for IBA and on the California State Meeting Committee for NAIP and was nominated and accepted as Treasurer for IPS in 2014.  She spends her spare time with her nieces and nephew when she is not traveling and enjoys fostering kittens.   Mandi is based out of our Roveville California office.  

Glenn Smyth

Glenn Smyth joined Sams and Associates in 2004. Glenn has worked for several insurance carriers including Mercury insurance. He specializes in casualty losses, auto liability, and all types of injury claims. Glenn is also experienced in mediations and arbitrations, settlement conference and has been involved in the claims administration of public and private entities. Glenn enjoys living by the beach in sunny Oceanside, serving not only the San Diego region but all of Southern California. 

Krista Sutkus

Krista Sutkus joined Sams & Associates in 2013 as our Comptroller. She is a graduate of San Diego State University with a Bachelor of Science degree in Business Administration with an emphasis on Financial Real Estate. She began her accounting career in 1995 with a manufacturing company in Southern California. She quickly worked her way up to Controller of that company before relocating to Colorado with her husband, who is in the insurance claims industry. While there, Krista worked in accounting roles for a DNA lab and a homeowner’s association. Upon returning with her family to Northern California she worked for a variety of large real estate developers during the housing boom including Centex, Lakemont & John Laing Homes. Krista brings a wealth of experience and practical knowledge of budgeting, cash controls, financial analysis, project management, bank relations and general accounting excellence. She is based in our headquarters near Sacramento.

Kaity taylor

Kaity Taylor joined Sams & Associates in 2004 part-time as an administrative assistant while still attending college full time. She graduated from CSUS with a Bachelor of Arts degree in Psychology. Kaity is now full-time with Sams as a Lead Administrator. Kaity fosters kittens for the Placer SPCA and volunteers at their shelter. Recently, she became a volunteer for a disaster relief organization that rescues animals. Kaity works out of our Roveville California office.  

Jacob Villanueva

Jacob Villanueva joined York Field Services / Sams & Associates in 2015 as a senior claims adjuster. He started in the industry with Allied Insurance in 2008 as an auto adjuster where he was quickly recognized as a top performer for his customer service. Over the last 5 years he worked for Travelers Insurance in residential and commercial claims. During that time, he spent a month on a CAT team for Hurricane Sandy and has assisted in training and mentoring new adjusters. Jacob enjoys spending time with his family, camping, and appreciating nature. He is based just outside of Fresno, CA.   

John Weber

John Weber joined Sams & Associates team in 2002. He began handling both commercial and residential property insurance claims as an estimator for Pacific Restoration in 2000. John has over seven years' experience as a contractor, primarily as a project manager for environmental testing sites. John has a B.S. degree from University of San Francisco in Organizational Behavior. John enjoys music, theater, film and exercise, and is generally considered one of the nicest people you could ever meet. He is married and lives in Concord. John is based in our San Roman office, covering the entire Bay Area region.   

Jerry Wells

Jerry Wells joined Sams & Associates in 1993. He has had a diversified insurance experience since 1962 with a unique blend of multi-line claims and agency skills. He handles all forms of commercial and homeowners property and liability claims, including large losses. Previously, Jerry was Regional Claims Manager with Royal Insurance and owner of a successful insurance brokerage firm in the Truckee. He is a co-founder of Truckee River Bank, an avid golfer, and resides with his wife on a golf course in Cameron Park. Jerry is a Registered Professional Adjuster and serves as Regional Manager at our Roveville California office.  

Back to Top

Arizona Adjusters

Rob Jankowski

Rob Jankowski joined Sams & Associates as a property and liability adjuster in 2011. He graduated from State University of New York at Buffalo with a Bachelor of Science in Political Science. Rob has 30 years of adjusting experience including 11 years working for Travelers Insurance Company and Farmers Insurance Group. He has Arizona and Nevada resident adjuster licenses and is a Kingman/Cerbat Justice Court Certified Mediator. He loves photography and is a professional photographer. Rob is based in Kingman, AZ, and services NW Arizona and Las Vegas, NV.  

Back to Top

Louisiana Adjusters

Jeff DeBenedetto

Jeff DeBenedetto joined York Field Services / Sams & Associates in 2015 as a multiline adjuster for the state of Louisiana. He is a Veteran of the United States Marine Corps and studied engineering at LSU. Jeff brings with him more than a decade of claims handling experience in providing independent claims representation for multiple clients on residential, commercial and environmental property losses, as well as auto liability claims. Over the years, he has worked multiple catastrophes including hurricanes, tornados, wind & hail storms, flood, and environmental losses including the BP Oil Spill in the Gulf of Mexico. In the three years prior to joining York / Sams he handled property claims for the State of Louisiana, gaining vast experience in commercial and complex claims. Prior to entering the insurance field as an adjuster, Jeff owned and operated his own commercial and residential home inspection business which focused on helping home buyers when purchasing a new home. He loves spending time with his wife and son as well as enjoying the outdoors, especially fishing. Other hobbies include golf, woodworking and gardening. Jeff is a lifelong resident of Baton Rouge and will be covering the state of Louisiana.   

Back to Top

Kansas and Missouri Adjusters

Michael Patterson

Michael Patterson joined Sams & Associates / York Field Services in 2015 as a property adjuster with over 8 years of claims handling experience. Michael graduated with a Bachelor's Degree in Computer Science from the University of Missouri, Kansas City. He began his career in the insurance industry with Farmers Insurance in 2006. Michael has extensive experience in all aspects of residential property losses ranging from claims handled remotely to claims handled in the field including catastrophe events and large loss exposure claims. Michael was successful not only in claims handling but also in mentoring multiple other adjusters throughout his career as well as serving as a quality assurance auditor for multiple branch claims offices throughout the United States. He spends his spare time with his loving family and friends and enjoys doing anything that involves being outside. Michael is located near the Kansas City area servicing the surrounding areas in both, Missouri and Kansas.   

Back to Top

Nevada Adjusters

Lawrence “Craig” Butler joined York Field Services / Sams & Associates in 2015 as a multiline adjuster. After graduating from the University of Nevada Las Vegas in 1990, Craig spent the next 23 years in the Real Estate, Development and Construction industry where he owned and operated various companies and worked as a broker for various national and regional companies. In 2013, Craig decided to use his vast knowledge of the construction industry to devote his time to the property adjusting field. Since that time Craig has handled hundreds of commercial and residential claims for hail, wind, fire, vandalism and water in multiple states. In his free time, Craig enjoys spending time with his family and friends, volunteering at his church, playing golf and watching college football. Craig handles claims in the Southern Nevada area.  

Back to Top

Oregon Adjusters

Marisa Adamo

Marisa Adamo joined Sams in 2014 as multi-line Adjuster. She began her career with Whalen Claim Service, a small independent in Flint, MI, and then went on to GAB Flint where she was trained in multi-line claims. She transferred with GAB to Portland, OR, and then moved on to St. Paul Fire and Marine until they were purchased by MetLife in 2000. She moved to American Family Insurance in 2001 and was successful in helping them with property claims when they first arrived in the State of Oregon. Marisa switched to sales for vendors including Marriott ExecuStay for several states. While a worthwhile and great experience, she was ready to get back to handling claims when she joined an independent adjusting firm in 2006. She then was able to join Liberty Northwest as a property adjuster in 2006, and moved internally to Field Investigations in 2008 until the unit was dissolved in 2013. Marisa is excited to be handling independent claims again. Marisa resides near Portland, Oregon.  

Carrie Headington

Carrie Headington joined Sams and Associates in 2010 as a liability adjuster. She started her career as a personal lines claim representative in Woodland Hills, CA in 1983 with AETNA Insurance. In 1990 she transferred to Eugene, OR to handle a wide variety of commercial lines claims throughout the state. When Travelers merged with Aetna she continued as a commercial claim representative until Travelers closed the Eugene office. Carrie has a claim history of investigation and litigations of all kinds: personal lines, auto, homeowners, commercial lines, trucking, medical malpractice, garage keepers, business owners, product and more. Carrie and her husband live in the country outside Eugene. She owns and shows AQHA/NFQHA horses and rides for trail, roping, sorting and cattle work. Carrie is based in Eugene, Oregon.  

Back to Top

Texas Adjusters

Alain Angelos

Alain Angelos joined Sam’s & Associates in 2015 with 8 years of commercial and personal lines claims experience. Alain attended University of Texas El Paso with a Bachelor of Arts degree in Liberal Studies and a minor in French. Beginning in early 1990s, he worked as a supervisor for two large volume track home builders in El Paso. In the late 1990s he was introduced to adjusting via a fire loss on a project he was working, which opened a door to interest in adjusting and adjusting software. Alain gained claims experience while working with AIG & a large independent adjusting company as a Multi Lines Adjuster in Texas and New Mexico. Alain is proficient in Xactimate 27.3, 27.5, 28, Symbility, MSB and Simsol. He has worked Hurricane Sandy as CAT team Supervisor, revising losses, and assigning losses. Alain is licensed in Texas and New Mexico as a property and casualty adjuster and is AMCAT Catastrophe licensed. He has taken Vale Training certification classes on policy, property, commercial, casualty adjuster, and his certifications include: appraisal under policy C.N.F.I.P. FEMA Flood and HAAG Roof Inspector. Alain enjoys building /restoring/selling American motorcycles and riding what he builds. Alain is based out El Paso and covers surrounding areas.   

Susan Courtney

Susan Courtney joined Sams & Associates in 2015 as an Assistant Vice President in Texas and Oklahoma. Susan graduated from University of North Texas with a Bachelor’s degree in Human Resources Management. She started her insurance career as an inside adjuster for Allstate Insurance, working theft and lightning claims for Texas. Susan has worked as an adjuster and claims manager on over 5,000 claims across the United States for multiple clients. She has a comprehensive background as a claims adjuster/manager having worked/supervised daily, catastrophe (hurricanes, hailstorms, tornados and fires), liability, and large loss claims. She has used the following estimating platforms: Xacitimate, Symbility, MSB and Simsol. She enjoys spending time with her twin boys, playing and watching sports, fishing, and enjoys being outside and active. Susan is located in the DFW area and services Texas and Oklahoma.  

Lisa Murray

Lisa Murray joined York Field Services / Sams & Associates in 2015 as a multiline adjuster. She brings with her over 15 years of experience. Lisa has a BS in Psychology from the University of Houston which she earned on a track/cross country scholarship. She also holds an SCLA insurance designation. Her insurance career began in 1999 at Allstate handling liability claims in the personal lines auto unit. In 2004, she joined AIG where she adjusted death and serious injury claims on non-standard personal lines, auto and homeowners policies, on both litigated and non-litigated claims. She was promoted at AIG to a supervisory role. In 2006, Lisa moved to Farmers to assume a supervisory position in the liability department. After Hurricane Ike hit the Houston area in September 2008, Lisa took the opportunity to work in the Farmer’s IKE Catastrophe Customer Service unit that was created specifically to handle complaints regarding the hurricane claims. It was then that she moved to commercial property as a field adjuster in the Houston area. Working remotely from her home, she handled fire, water, vehicle impact, theft, vandalism, loss of business income, wind and hail claims throughout Houston and the surrounding rural areas. She is also trained in evaluating loss of business income claims. She spent 2 weeks onsite in Joplin, MO with Rebuild Joplin rebuilding tornado damaged homes for local residents in 2013. Her property experience includes traveling to numerous catastrophe areas, both in and out of Texas. Lisa enjoys anything outside and/or on the water including backpacking, running, dirt biking, jet skiing, water skiing, and fishing. She has two rescue dogs that she loves to spend time with, as well as a fiancé. She is based in Houston, TX and covers surrounding areas.   

Stephen Wade

Stephen Wade joined Sam’s & Associates in 2015 as a multiline adjuster in Texas. He brings to the table over a decade in claims experience, ranging from independent claims representation for multiple clients on both residential and commercial sides of the field to catastrophe (hurricanes, hailstorms, tornados, and fires) across the United States and Canada. Prior to his work in claims, Stephen worked for a construction consulting firm both in the office and out in the field handling large losses and rebuilding projects. He also worked for the Texas Department of Transportation in the field managing road and bridge construction as well as serving in the office on the civil engineering design side. His education background is in both engineering and aviation. He loves spending time with his wife and three sons. He is an avid pilot. Stephen is an amateur radio operator and enjoys communicating with family and friends. Stephen is based out of Ft. Worth and will be covering surrounding areas.  

Back to Top

Washington State Adjusters

Joseph DiJulio

Joseph DiJulio joined Sams & Associates in 2015 as a property adjuster and brings over 15 years of claims experience and 28 years of insurance related experience. He has handled commercial and personal lines, first party and third party losses, and also has knowledge and experience of underwriting, and policyholder services, working directly for insurance companies as well as independent adjusting companies. Having handled CAT and daily claims between several southern states, New England, and the Pacific Northwest, Joe has become familiar with most of the different types of construction materials, and has become comfortable with researching and resolving some unusual complexities. In Joe’s free time, he enjoys hiking and camping with his dogs, kayaking, skiing, photography and travel. Joe is based out of the greater Seattle, WA area.  


"Our well-qualified claims staff
averages over 27 years
insurance adjusting experience."

Back to Top